This Refund Policy outlines the terms, rights, and limitations regarding refund requests for services provided by [Your Bio-Link Platform Name].

1. All Purchases Are FinalAll

payments for subscription plans, premium features, add-ons, and additional services are final and non-refundable.

This applies to monthly, yearly, and one-time payments following global SaaS industry standards.

2. No Refunds for Inactivity or Non-Usage

We do not provide refunds if:- You forget to cancel your subscription- You do not use the service- You fail to complete setup- You do not utilize premium features

Charges remain active until you cancel manually in your account settings.

3. Cancellation Does Not Trigger a Refund

Cancelling before the end of the billing cycle does not result in a refund.

You keep access until your subscription period expires.

4. Situations Where Refunds May Be Granted

Refunds may be granted in case of:a) Double billingb) Extended technical issuesc) Unauthorized or fraudulent transactions

All refund decisions are made at our sole discretion after internal verification.

5. Trials & Guarantees

Free trials are not charged until expiration. Any money-back guarantees will be stated separately.

If not explicitly stated, no refund guarantee applies.

6. Refunds will be issued to the original payment method within 5–20 business days.

We cannot expedite bank or payment provider processing.

7. How to Request a Refund

Contact us via:

• - Email: [your support email]
• - Form: [your support form link]

Please include:

• - Your account email
• - Proof of transaction
• - Reason for the request

Incomplete submissions may delay the review process.

8.  Policy Changes

This policy may be updated at any time and will be published on our official policy page.

Continued use of the Platform indicates your acceptance of the updated policy.